The customer gave high praise to the products and services after receiving the goods

2025-06-12

A customer from Germany ordered 10 sets of non-wrinkle filters. The product size was quite large and the shipping required wooden boxes. Due to the excessive size of the packaging, customs procedures needed to be completed locally and then the goods would be delivered to the designated place by the logistics vehicle. During this process, due to incomplete tracking of the logistics information, the customer mistakenly believed that we had not shipped the goods and applied for a refund. After numerous patient communications, tracking of the goods' whereabouts, and constant attention to the shipping status of the goods, along with sending the shipping packaging and real videos and materials from our factory, the customer's doubts were alleviated. When the customer received the goods, they immediately sent a compliment message, stating that our products exceeded their expectations and our service was very satisfactory. After the trial use, he and his friends would cooperate with me and gained his complete trust.

Cleanroom HEPA Filter

Air Pre Filter

Pocket Bag Filter

V Bank Air Filter

High Temperature Air Filter

Ultra High Efficiency Filter

FFU Fan Filter Unit

Air Supply Outlet

Cleanroom Pass Box

Cleanroom Air Shower

Air Filter Material

Laminar Clean Bench

Laminar Flow Hood

Modular Clean Room

Exhaust Vent

Cleanroom HEPA Filter

Air Pre Filter

Pocket Bag Filter

V Bank Air Filter

High Temperature Air Filter

Ultra High Efficiency Filter

FFU Fan Filter Unit

Air Supply Outlet

Cleanroom Pass Box

Cleanroom Air Shower

Air Filter Material

Laminar Clean Bench

Laminar Flow Hood

Modular Clean Room

Exhaust Vent

The customer gave high praise to the products and services after receiving the goods

The customer gave high praise to the products and services after receiving the goods